Return Policy


RETURN & REFUND POLICY


Thanks for shopping at genuss.ng
If you are not entirely satisfied with your purchase, we're here to help.


RETURNS


You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.


REFUNDS


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.


If your return is approved, we will initiate a refund to your bank account or debit card (or original method of payment).


You will receive the credit within a certain amount of days, depending on your bank or card issuer's policies.


CHANGES


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.


CONTACT US


If you have any questions about these Terms, please contact us.